WhatsApp Business setup checklist (India)
Profile, quick replies, labels and broadcast etiquette so WhatsApp becomes a sales channel — not a spam folder.
By Dhananjay Debnath · 2026-11-06
WhatsApp is where Indian buyers finish the conversation. A tidy WhatsApp Business setup turns “price?” into a booked job.
Profile that sells
Use a clear logo or face photo. About text: who you help, what you sell, hours, and your website link.
Quick replies
Save replies for price lists, timelines, custom work, and “how to pay on UPI”. Speed builds trust.
Labels and pipelines
Label chats: New, Quote sent, Waiting on design, Paid, Done. You will thank yourself in a busy week.
Broadcasts without burning trust
Only message people who opted in. Keep updates useful — new stock, festival hours, delivery windows — not daily spam.
Pair with a website
WhatsApp answers questions; a website holds prices, galleries and SEO. JD Studio builds WhatsApp-first sites from ₹2,000 so both work together.